Shipping

Shipping Policy

The Buyer is responsible for Shipping costs except where Free Shipping applies. All International Shipments will be sent with duties and taxes to be paid by the recipient. Duties will be assessed by the importing country based on current laws governing imports.

Please Note: The Seller is not responsible for the service transit time. This information is provided by the Carrier and excludes weekends and public holidays. Carrier transit times may vary, particularly during peak periods.

 

DOMESTIC SHIPPING - Inside the borders of The Republic of South Africa (ZA)​​

Flat Rate: R100 for Orders under R950.00

Order Processing & Packing: 2-5 Business Days after Order is completed

Shipping: Please allow 3- 5 Business Days after package has been Shipped

  • Free Shipping on Orders over R950 in South Africa
  • We can not ship to PO Boxes
  • Local Pickup available from Paarl, 7646, ZA
  • For large, heavy items, fragile goods (e.g. framed works, sculptures, glass or ceramics) and bulky packages, additional surcharges may apply. 


      INTERNATIONAL STANDARD SHIPMENT WORLDWIDE - Outside of The Republic of South Africa (ZA)​

      Flat Rate: R750 for unframed flat Artworks measuring up to a maximum of 31 x 41 x 1cm weighing less than 0,5 kg. 

      Order Processing & Packing: 2-5 Business Days after Order is completed

      Shipping: Please allow 5-7 Business Days after package has been Shipped

      • We can not ship to PO Boxes
      • Carrier Calculated Rates have been calculated according to a Standard Package Size for a small to medium-sized artwork on paper up to 47.50 x 38.00 x 1.00 cm or 18.7" x 14.9" x 0.4" weighing up to 0.5 kg  / 1.1 lbs. This is estimated at approximately R750 for door to door DHL Courier Delivery with Shipment Protection Cover up to R10 000 for transporting your package from ZA to Europe, the USA and most other destinations.

      • These rates should only be used as an estimated indication of the final Shipment Cost - as actual Shipping Costs may vary according to the volumetric weight of the shipment, total package size, type of packaging used, as well as the final destination and custom duties payable. 

      • Currently we only ship items that can be packed flat into a Standard DHL mailer/envelope or prints that can be rolled and fit into a cardboard tube. Framed artworks with glass, sculptures and other fragile or heavy items do not fall under the Standard Shipping rates, and if you Check Out and Ship any of these items to an international address, you may receive an Error message stating: "Some of the items in your Cart can not ship to your destination".
      • Should you wish to purchase framed works or sculptures, please contact us for a custom worldwide shipping quote.  

       

      INTERNATIONAL CUSTOM SHIPPING QUOTES - Heavy, Large, Fragile Goods - Outside of The Republic of South Africa (ZA)​

      • We can not ship to PO Boxes
      • Large, heavy items, fragile goods (e.g. framed works, sculptures, glass or ceramics) and bulky packages will require a custom shipping quote based on the final volumetric weight of the package and content. 
      • Please bear in mind that the International Shipment of original Artworks is expensive due to the value of the work, and the unique and fragile nature of the goods.

      • Should you wish to purchase framed works or sculptures, please contact us for a custom worldwide shipping quote.  

       

      USE YOUR OWN SHIPPING ACCOUNT

      • If you have your own courier or shipping account, e.g. with DHL or Fedex, you may choose to use your own shipping.

      • Choose "PICKUP" as your Shipping option (R0.00).

      • It will be your responsibility to arrange and pay for the shipping of your order through your preferred carrier, including all necessary shipping protection insurance as well as customs and import duties.

      • We will pack and prepare your order for shipment, and inform you when it is ready to be collected by your courier service.

      • Once the goods leave our premises, the risk of accidental destruction of the goods is transferred to the customer.

       

      ORIGINAL ARTWORKS

      All original artworks are packed with the utmost care and safety precautions. Each original artwork is carefully wrapped in tissue paper and/or archival plastic for waterproofing, with protective foam core or cardboard on either side of the wrapped artwork to protect it from anything around it. The entire piece is finally wrapped with bubble-wrap, and depending on the type of work and volumetric size, it is placed in an appropriate art-sized padded envelope, cardboard box, or custom-made wooden crate filled with enough bubble-wrap and/or packaging foam to allow no shaking during shipment. This method has proven itself very safe and effective.​

       

      PRINTS

      All prints are packed with the utmost care and safety precautions. Giclee prints measuring 30 x 40cm | 12" x 16" and under are packed in a flat mailer with a piece of cardboard or foam core included in the envelope for stability, as well as a "Do Not Bend" sticker on the front to reinforce the safety of the print. Any print above this size will be rolled, put into a protective plastic bag, and shipped in a cardboard shipping tube with bubble wrap on both sides of the print to keep it stable. 

       

      COURIER SHIPPING

      1. All Artworks are shipped with reputable Courier Services, such as The Courier Guy, Postnet to Postnet, DHL or FedEx with Shipment Protection Insurance (to cover expenses in the unlikely event of damage during transit).
      2. You will be notified as soon as your Order has been Shipped along with the details of the Carrier and your Tracking Number.

       

      ANY FURTHER QUESTIONS?

      For more information on shipping please contact me